SoundExchange Reporting Blog

It’s probably not something worth blowing a vuvuzela over but, for better or worse, the deadline for submitting your station’s Q2 2010 SoundExchange reporting data to Public Interactive is quickly approaching: Friday July 9, 2010.

For those who are new to this process, or for those who don’t have it down pat yet, here are the basic SoundExchange reporting steps for this quarter:

1. Choose your 14-day reporting period for Q2 2010, which must be two 7-day-consecutive periods completely contained between April 1 – June 30
2. Create properly formatted playlist logs or, for Composer Pro clients, enter playlists with required reporting data directly into Composer Pro
3. Obtain streaming access logs from your stream host for your chosen reporting period (not required for PI streaming clients)
4. Upload playlist and streaming log files to Public Interactive using Composer Basic or Composer Pro
5. Update/enter the guide information for each of your content streams in Composer Basic or Composer Pro, so that we can integrate playlists for those syndicated shows that you stream
6. Specify the start dates of your two chosen reporting weeks using Composer Basic/Pro
7. Contact me to let me know you’ve uploaded your data, updated your guide(s) and specified your reporting dates
8. Have a beverage of your choosing to celebrate!

OK, let’s get this set of reports over with ASAP so we can all enjoy the summer!

As we quickly approach the next SoundExchange reporting deadline, here at Public Interactive we’ve made some tweaks to the SoundExchange Dashboard portion of Composer Basic and Composer Pro to (hopefully) make the reporting process a little bit easier.

Having now gone through two quarters of reporting with the Dashboard in place, it was clear that one of the biggest areas of confusion for stations has been how to specify their two chosen reporting weeks each quarter. Many folks didn’t know how to do this, as the screen used for it was hard to find. We’ve now made some changes in attempt to make it easier to complete this important step in the reporting process.

An aside, this step is particularly important because, if your station provides two weeks worth of reporting data but doesn’t specify which weeks in the quarter they pertain to, then SoundExchange will assume the data is not a sample but a census (that is a complete accounting) of all the recordings you streamed during the quarter. This effectively means you have under-reported and could, in theory, affect royalty payments to artists and key metrics used as benchmarks in the agreement between the CPB and SoundExchange (e.g. Music Aggregate Tuning Hours).

So, it’s very important you set these dates in the tool.

To try and make a little more obvious as to how and where to do so, we’ve made the following changes to the SoundExchange Dashboard:

1. The Select Report Dates screen can now be accessed from the global What do you want to do? navigation at the top of each page, under SoundExchange Dashboard:

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2. The View Reports screen now displays the chosen reporting weeks for each of your content streams for the current reporting quarter, which are linked to the Select Report Dates screen:

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3. The chosen reporting period for the current quarter is now also displayed on the Upload Playlists/Streaming Logs screen, and a link to the Select Report Dates screen is provided:

the

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4. We’ve removed the previous functionality on the Upload Playlists/Streaming Logs screen that required you to specify the start and end dates for each individual playlist or streaming log file you uploaded to us. This was only causing confusion for users and these dates are now deduced from the files themselves.

5. If you have more than one content stream (e.g., an HD2 channel), you must specify reporting weeks for each one separately. You can now navigate between the Select Report Dates screens for each of your content streams by using the drop-down toggle we’ve added to the upper right hand corner of that screen (like you were already able to do on the upload logs and guide management screens):

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Important reminder: when specifying your two chosen reporting weeks in Composer Basic or Pro, you specify the start dates of each week, rather than the start and end dates of your reporting period. We do it this way because stations are free to choose two non-consecutive reporting weeks.

OK, if you haven’t already, please go forth, gather and submit your Q2 reporting data!

Slowly but surely, Q2 2010 SoundExchange reporting data is starting to dribble in to us here at Public Interactive. Thanks to you early birds for getting us your data already!

For the rest of you, please please PLEASE don’t wait until the deadline to get us your Q2 data. I encourage you to submit your reporting data as soon as your reporting weeks are over! If you wait until the last minute, problems can arise (not to mention other important business like, say, pledge drives). The earlier you get us your data, the more time we have to work together to fix any data problems and ensure that PI can generate and submit reports on your station’s behalf.

Q2 2010 SoundExchange Reporting Steps:

1. Choose your 14-day reporting period, which must be two 7-day-consecutive periods completely contained between  April 1 – June 30
2. Create properly formatted playlist logs and obtain streaming access logs from your stream host for your chosen reporting period
3. Submit playlist and streaming log files to Public Interactive using Composer Basic or Composer Pro
4. Update/enter the guide (schedule) information for each of your content streams in Composer Basic or Composer Pro, so that we can integrate playlists for those syndicated shows that you stream
5. Specify the start dates of your two chosen reporting weeks using Composer Basic/Pro
6. Contact me to let me know you’ve uploaded your data, updated your guide(s) and specified your reporting dates
7. Complete all of these steps by Friday, July 9, 2010
8. Rinse, lather, repeat in Q3…

Of course, there are some exceptions to the above. For example, some stations (they know who they are) must report for the entire quarter. Also, Composer Pro clients that enter playlist data using that tool don’t need to upload playlist files, and PI streaming clients don’t need to upload streaming logs, etc. But, otherwise, them’s the rules.

Oh yes, if you produce a syndicated program and are not yet providing us with playlists, please review this page on what data we need from you, then contact me so we can start collecting your show’s data.

Wow – it seems like we just finished up gathering data for the Q4 2009 SoundExchange reports. But don’t look now, because just five weeks from this Friday – that’s Friday, April 9, 2010 – is the deadline to get Public Interactive your Q1 2010 SoundExchange reporting data!

Here, again, are the basics, which hopefully folks are getting familiar with:

1. All reporting data must come from within Q1 2010, that is between the dates of January 1 – March 31, 2010.

2. Playlist log files that meet our formatting requirements are required from all stations that are not PI Composer Pro clients. Also, streaming log files are required from all stations that do not host their streams through Public Interactive.

3. Any data files that need to be provided to PI should be uploaded to us using Composer Pro or Basic. To do that, go to Upload Playlists/Streaming Logs under SoundExchange Dashboard in the global navigation.

4. Every station that doesn’t report on the full quarter must specify the start dates of their two chosen reporting weeks using the SoundExchange Dashboard in Composer Pro/Basic. To do that go to View Reports under SoundExchange Dashboard in the global navigation then click on Edit Report Dates for Q1 for each of your streams. Then uncheck the Disregard dates and use full quarter instead check box and use the date drop downs to specify the two starting dates of your chosen reporting weeks.

5. If your station streams Classical 24 you must enter or update the guide information in Composer Pro/Basic for each stream to properly reflect when you streamed C24 during your reporting period, so that we can integrate those playlists into your reports. To do that go to Create/Edit Program Guide under Program Guide Composer in the global navigation. NOTE: When adding the Classical 24 program in your guide, be sure to set the Program Format to Classical: C24.

If you have already uploaded files to us and have not yet confirmed with me that we got them and they are in the correct format LET ME KNOW! Call or email me and I will verify whether we received your files and if the formatting is correct.

If you are not a Composer Pro client of ours and do not yet have your Composer Basic login, let me know and I will give that to you.

Finally, not many folks have weighed in on what they might like to learn from all this data that we’re collecting for SoundExchange reporting. We’d like to be able to give back and share information with the system, but we need your input! Take a look at this post and add your ideas as a comment.

Onward!

During our session on SoundExchange reporting at the PRIMA conference in New Orleans last week, an excellent question was posed: does Public Interactive have any plans to share information that could be gleaned from all of the playlist and stream listenting data that we’re collecting for reporting purposes?

Yes, indeed, a most excellent question!

The short-term answer is we don’t have a plan yet for reporting such information, because we’ve been quite busy just reaching out to stations, gathering data, building our tools like Composer Pro, and generating the quarterly reports. The long-term answer is most definitely yes! We would love to report back information and statistics that would be of interest to the system.

Now that the question has been raised – and now that we’ve gotten our reporting legs under us, a bit – we would like to begin generating and sharing aggregate information based on the data we’ve gathered.

The obvious question, though, is, what do you people want to know?

To that end, we’d like to begin soliciting your input on what type of information based on SoundExchange reporting data should we report back to the system? If you have any ideas or suggestions, please add them as a comment to this post, so all can see what others are interested in. Once we get an idea of what kind of information folks are interested in, we’ll see about generating some reports that answer your questions.

Keep in mind the following parameters:

• We can only share aggregate statistics, meaning we cannot share data for any specific station. Stations, of course, have access to their own SX reports that we generate via Composer Basic or Pro.

• We have two types of data upon which to draw:
  • Playlists (potentially) include the following information for each song streamed:
    • Song Title
    • Featured Artist
    • Album Title
    • Marketing Label
    • Song play frequency/time of each play/Actual Total Performances (number of people that heard a song)
  • Streaming access logs includes information about stream listening, such as time and duration of listener sessions.

• We can also break things down by stream format, which is identified as one of the following:
  • Classical
  • Jazz
  • Music Mix
  • News and Information
  • News/Classical
  • News/Jazz
  • News/Music Mix
  • Adult Album Alternative

So, we can answer – or try to answer – questions like:

What’s the most frequently played piece of music on classical streams?

What song was heard by the most listeners?

What are the peak listening hours for AAA streams?

Etc., and so on.

Think about it, noodle on it, kick it around a bit and let us know what you’d like to learn from all this. Once we get some feedback, we’ll figure out what the popular questions are and do our best to provide some answers both now and going forward.

Many of you already know this – or should know this – but the deadline to submit your station’s Q4 2009 SoundExchange reporting data to Public Interactive is two days away – Friday, January 15, 2010!

We’re up to our eyes, ears, noses and throats here already in Q4 data from stations (thanks to everyone who has already submitted their data!) but there are still a lot of you from whom we haven’t heard – so let’s get that data to us!

Here one more time, for the record, are the reporting particulars:

1. All reporting data must come from within Q4 2009, that is between the dates of October 1 – December 31, 2009.

2. Playlist log files that meet our formatting requirements are required from all stations that are not PI Composer Pro clients. Also, streaming log files are required from all stations that do not host their streams through Public Interactive.

3. Composer Basic users must accept the Terms of Service before we can officially accept your data and generate reports.

4. Every station (both Composer Pro and Basic users) must specify the start dates of their two chosen reporting weeks using the SoundExchange Dashboard in Composer Pro or Basic.

5. All stations that stream Classical 24 must enter or update the guide information in Composer Pro/Basic for each stream to properly reflect when you streamed C24 during your reporting period, so that we can integrate those playlists into your reports.

6. You should upload your data to Public Interactive using the SoundExchange Dashboard screens in Composer Pro or Basic. If you are not a Composer Pro client of PI and have not yet received a login to Composer Basic contact me and I’ll send you your login.

If you have already uploaded files to us and have not yet confirmed with me that we got them and they are in the correct format LET ME KNOW ASAP! Call or email me and I will verify whether we received your files and if the formatting is correct.

That is all for now.

A new year has begun which, aside from meaning that we’re all little bit older (as my kids enjoy reminding me of frequently), also means that anther calendar quarter has ended for which SoundExchange reporting data are soon due.

What better way to begin a new year than by meeting legal requirements? I don’t know about you but nothing better comes to mind for me.

As you should know by now, the mechanics of reporting to SoundExchange through PI changed a bit from Q3 to Q4, mainly with the release of Composer Basic (and the renamed and revamped Composer Pro for our previous Composer clients). Here are the main points to keep in mind:

1. All reporting data from Q4 2009 (that is data from between the dates of October 1 – December 31, 2009) must be in the required format and submitted to Public Interactive  by COB Friday January 15, 2010, in order for us to guarantee that we can generate and submit reports to SoundExchange on your station’s behalf.

2. Playlist log files that meet our formatting requirements are required from all stations that are not PI Composer Pro clients. Also, streaming log files are required from all stations that do not host their streams through Public Interactive.

3. Composer Basic users must accept the Terms of Service before we can officially accept your data and generate reports.

4. Every station (both Composer Pro and Basic users) must specify their chosen reporting dates using the SoundExchange Dashboard in Composer Pro or Basic.

5. Stations that stream Classical 24 – again whether you are a Composer Pro or Basic user – must  update the guide information for each of your streams in Composer to properly reflect when you streamed C24 during your reporting period, so that we can integrate those playlists into your reports. IMPORTANT NOTE: When adding the Classical 24 program in your guide, be sure to set the Program Format to Classical: C24.

All stations that have registered with Public Interactive for SoundExchange reporting should now have a login to either Composer Pro or Composer Basic. If you do not, contact me and I’ll send you your login.

If you have already uploaded files to us, whether via FTP or Composer Pro/Basic and have not yet confirmed with me that we got them and they are in the correct format LET ME KNOW ASAP! We’re still working out the kinks in the new tools and don’t want anybody to fall through the cracks.

OK, let’s all start the year by being fully compliant! Thanks as always for your efforts.

Before 2009 waltzes out of our lives, allow us here at Public Interactive to say thanks to everyone for their efforts in the realm of SoundExchange reporting this year! We appreciate all the hard work by stations that have submitted data to us for reporting back to SoundExchange. We appreciate it, the CPB appreciates it and, believe it or not, SoundExchange appreciates it! Honest.

Before everyone disappears to drink egg nog and whatnot I wanted to remind folks about a few key things to keep in mind for submitting your Q4 data for SoundExchange reporting to us .

By now, everybody who has opted to be covered by the CPB-SoundExchange agreement and registered with Public Interactive for SoundExchange reporting should have access to the tools we have developed to make data submission easier. This includes both Composer Pro clients of ours, as well as Composer Basic users. If your station is not a PI Composer Pro client and has not yet received a login to Composer Basic, please contact me and I’ll get you set up.

Lots of detail on Composer Basic is available here, so I won’t rehash it all in this post. Here are some important things for everyone to keep in mind:

1. Data for Q4 reports must come from with October 1 – December 31, 2009 (i.e. the fourth calendar quarter). Basic information on the reporting data that you need to provide to us is available here.

2. Composer Pro clients don’t need to submit playlist logs to us (assuming they actually put playlist data into Composer Pro); however, if your streams are not hosted by Public Interactive you will still need to upload your streaming access logs to us. Composer Pro documentation is available here.

3. Composer Basic users will need accept the Terms of Service before we can officially accept your data and generate reports. You will then need to upload playlist log files to us, in addition to streaming access logs. Composer Basic documentation is available here; in addition a Composer Basic Quick Start Guide is available here.

4. Everyone, whether you are a Composer Pro or Basic client, must specify their chosen reporting dates using the SoundExchange Dashboard in Composer Pro/Basic. If you don’t we’ll assume that you are supplying us with a full quarter’s worth of data and will generate reports based on that assumption. To set your reporting dates in Composer Pro or Basic, go to View Reports, then click on Edit Report Dates for Q4 for each of your streams. Then uncheck the Disregard dates and use full quarter instead check box and use the date drop downs to specify the starting date of both of your chosen reporting weeks. Make sure to do that for all of your streams for which you are supplying reporting data.

5. Stations that stream Classical 24 – again whether you are a Composer Pro or Basic user – must  update the guide information for each of your streams in Composer to properly reflect when you streamed C24 during your reporting period. This is so we can integrate C24 playlists into your your station’s reports. In the future will be collecting and integrating playlists for other syndicated shows. IMPORTANT NOTE: When adding the Classical 24 program in your guide, be sure to set the Program Format to Classical: C24.

All of this (file uploads, setting reporting dates, accepting TOS, etc.) needs to be done by the deadline of Friday, January 15, 2010 in order for us to guarantee that we’ll be able to generate and submit Q4 reports on your station’s behalf.

That’s it for now! I’ll be out of the office starting Christmas day and will be back on Monday, January 4, 2010. In the meantime, feel free to submit your data to us using Composer Pro or Basic. Let me know that you have and I’ll review it – or answer any questions – when I get back.

Thanks again and Happy New Year to all and to all a good night – or day, you know, depending on when you read this.

I trust that everybody had a great Thanksgiving. I sure did! The last of the turkey leftovers was eaten last night. Always a sad moment when the bird is gone for good.

Speaking of turkeys, SoundExchange Q4 reporting data, as many of you know, is due to us here at Public Interactive by Friday January 15, 2010.

Here, again, are the relevant points to keep in mind:

1. Unless I have already told you otherwise, choose two 7-day consecutive periods within the quarter (October 1 – December 31, 2009) to report on. To repeat, your reporting data must must must be completely contained within Q4 or we cannot include it!

2. For each song streamed, the following information is required (yes, it is all required): song title, featured artist(s), album title, marketing label, start date and time, and EITHER end date and time OR duration of play.

3. Stations that are not Public Interactive Composer clients must submit a playlist log that matches our playlist file formatting requirements. Playlist files that do not match this format cannot be processed by us and will be rejected.

4. Stations that do not have their streams hosted by Public Interactive must submit streaming access logs that cover the chosen reporting period. Playlist logs alone are not sufficient; without streaming access logs (not aggregate usage statistics) we cannot generate reports on your station’s behalf.

This information should be old hat to many of you by now. Now, on to some new and exciting information!

This week we have begun rolling out changes to our Composer product to make data transfer, and managing of SoundExchange reporting information, easier. This involves two things:

1. Existing Public Interactive Composer clients were all upgraded earlier this week to Composer Pro! What is Pro? It’s the same Composer Program Guide and Playlist tools (with a new look), plus the new SoundExchange Dashboard. The Dashboard allows you to manage your contact and stream information with us for SX reporting, upload streaming log files (if your streams are not hosted with us), specify your quarterly reporting periods and access completed reports that we generate and submit to SX on your behalf.

If you haven’t already, please check out the Dashboard, review your contact and stream information and generally get familiar with it. An updated Composer Pro User Guide is also now available, detailing the changes.

2. A beta version of Composer Basic is now being shared with a handful of stations that are not PI clients. What is Basic? It includes the Composer Program Guide tool, for fletting us know what syndicated programming you stream, plus the new SoundExchange Dashboard. The Dashboard allows you to manage your contact and stream information with us for SX reporting, upload playlist and streaming log files, specify your quarterly reporting periods and access completed reports that we generate and submit to SX on your behalf.

This is the tool that the rest of you will use going forward which has a guide input tool to manage your weekly schedules, for the purpose of letting us know what syndicated programming you stream, as well as the SoundExchange Dashboard, which you will use to manage your contact and stream information with us for SX reporting, upload playlist and streaming log files, specify your quarterly reporting periods and access completed reports that we generate and submit to SX on your behalf.

If you’ve been lucky (or unlucky, depending on your point of view) enough to have been picked for beta testing, we appreciate your feedback and help!

We hope to make Composer Basic available to all stations who have registered with the CPB and PI for SoundExchange reporting in the next two weeks, so be on the lookout for an email from us with your login and connection instructions.

Thanks to those early bird stations that have already submitted their Q4 data, and to everyone for being patient with us as we build out these tools.

A big thanks to all you stations who submitted data for Q3 SoundExchange reports! It was a huge effort all the away around. We’re happy to say that we were ale to report on 175 stations, covering 230 separate content streams, which was a big jump from the Q2 reports (67 stations, 94 streams). We were happy, the CPB was happy and – most importantly – SoundExchange was happy by this upward trend. So, thank you all again.

As good as the Q3 turnout was, there is still much more to be done.

Stations that did not submit data for Q3 must start reporting; SoundExchange knows who you are and, while they have been understanding about everybody getting on board under the terms of the CPB-SoundExchange agreement, they expect every station streaming music to comply fully with the reporting requirements. I went to Washington, DC last week to meet with the folks at SoundExchange to update them on our progress and they made it clear that, in the not too distant future, they will begin knocking on doors of stations that are not in compliance. Please, please, please don’t be one of those stations.

OK, enough of that. You get the picture.

That brings us to the next order of business: Q4 reports!

In order to guarantee that we can generate and submit reports to SoundExchange on behalf of your station, you must submit your Q4 data to Public Interactive – in the required format (more on that below) – no later than Friday, January 15, 2010.

Here are the relevant points to keep in mind:

1. Unless I have already told you otherwise, choose two 7-day consecutive periods within the quarter (October 1 – December 31, 2009) to report on. To repeat, your reporting data must must must be completely contained within Q4 or we cannot include it!

2. For each song streamed, the following information is required (yes, it is all required): song title, featured artist(s), album title, marketing label, start date and time, and EITHER end date and time OR duration of play.

3. Stations that are not Public Interactive Composer clients must submit a playlist log that matches our playlist file formatting requirements. Playlists files that do not match this format cannot be processed by us and will be rejected.

4. Stations that do not have their streams hosted by Public Interactive must submit streaming access logs that cover the chosen reporting period. Playlist logs alone are not sufficient; without streaming access logs (not aggregate usage statistics) we cannot generate reports on your station’s behalf.

5. Depending on when your data is ready for submission, you will submit it to us either via FTP or Composer Basic. The latter is still not ready for general consumption, though we are working hard to make it available for Q4 data submissions. Either way, contact me when you are ready to submit your data and I will tell you how to do it.

Once more, just for the record, the deadline to get us your SoundExchange reporting data for Q4 (October 1 – December 31, 2009) is Friday, January 15, 2010. Learn it. Know it. Live it.

Of course, we are happy to accept your Q4 data well before January 15, if you have it available. Remember: if the data is not formatted properly we will ask you to reformat it and resubmit it to us. In order to ensure that we have your properly formatted data by January 15 it is best to get it to us as soon as you can.