Public Blog

Sign Up for The Public Media Economy Story Webinar

Date: Wednesday 01/27/10
Time: 2:00pm ET / 11:00am PT

The economic crisis is still a very real problem for millions of Americans.

Join us for the second in a series of webinars about CPB’s Public Media Economy Collaboration. The webinar will introduce new resources and the latest multi-platform tools to enhance your station’s local efforts around economic issues, including:

-   a Facebook application from Youth Radio
-   PBS’ video widget
-   economic lesson plans

Angie Tung, Public Interactive Product Manager, will give a brief tour of the Knowledge Network (http://network.npr.org) web site.

Click here (https://app.e2ma.net/app/view:CampaignPublic/id:1401712.6582237295/rid:75373b7fee320d57f8dc61129d983e46) for more details and to register for the webinar.

As part of our Economy Project offerings, Public Interactive will host a webinar workshop to help our clients learn how to write for the web, including style guidelines, editing tips, and a live demonstration. Highlights include guidance on:

* Transforming scripts into web copy
* Resources on writing for the web

WRITING FOR THE WEB
Date: Thursday 01/21/10
Time: 2:00pm ET / 11:00am PT to  3:00pm ET / 12:00pm PT

Contact Ki for webinar access info. Sign up today - space will be limited!

Ki-Min Sung
617.423.4499 x130
ki@publicinteractive.com

We’ve made some recent updates in Pulse and Quick Pledge based on your feedback!

Pulse: Improved Newsletter Saving
In the Pulse Newsletter Manager, we have added “Save” buttons on each page of the edit process so you can save your work after each step. This makes it much less likely that you’ll lose your work if you spend a long time editing different content areas, or run into computer connection issues while editing. When adding multiple content pieces, click “save” after each, and continue working on the newsletter without having to exit and log back in.

Quick Pledge

Installment Payment Options Expanded
You can now turn off installment payments only for Credit Card transactions, allowing them for Bill Me, EFT or University Payroll Deduction only. Or alternatively, you can choose to allow installment option only for non credit card transactions. Modify this setting in the Pledge Form Wizard under Installments section.

Happy New Year from your friends at Public Interactive!

Looking back, it’s been a very busy year!  We’re proud of what we’ve accomplished so far, and are looking forward to what is coming in 2010. To better serve you, we’re currently hard at work on the next version of our core platform, among other things. This new platform will make it even easier for you to engage with your listeners online.

Some highlights from the past year include:

• Celebrating our 10th anniversary
• Working with more people in the Public Broadcasting industry
• Reporting to SoundExchange on behalf of stations
• Enhancing Composer Pro and launching Composer Basic
• Upgrading Public Arts
• Launching The Economy Section as part of the Economy Project Collaboration
• Providing data integration and support for the PRX Player and NPR News iPhone apps
• Upgrading the Public Events Calendar

Public Interactive will be closed Christmas Day, Friday, December 25th, 2009 and New Years Day, Friday, January 1st, 2010. If you need technical support on a holiday, please write to techsupport AT publicinteractive.com or complete the tech support request form. Techsupport and help email is monitored by a rotating staff. Due to holiday and vacation schedules, we cannot guarantee a timely response if you write to someone’s personal email address.

Have a Merry Christmas and a Happy New Year.

We’re pleased to announce that Composer Basic is now live for stations who are not Composer Pro clients to manage their SoundExchange reporting data. It’s been launched just in time for stations to use to deliver your Q4 reporting data (from within October 1 - December 31, 2009) which are due to us by Friday, January 15, 2010.

Composer Basic is the tool you will now use to manage your station’s contact and stream information with us for SoundExchange reporting, upload playlist and/or streaming log files, specify your chosen quarterly reporting weeks and access completed reports that we have generated and submitted to SoundExchange on your behalf. Composer Basic will also allow you to specify your weekly schedules to let us know what syndicated programming you stream, so that we can collect those playlists and integrate them into your SoundExchange reports. Composer Pro clients, rest assured, you already have access to these features.

What are the holidays without holiday savings on items that your station really needs?  Public Interactive is offering a special discount on our SoundExchange Bundle – Public Interactive Composer Pro and Streaming Services!

This combination takes much of the pain out of your SoundExchange reporting process. Clients who use both Composer Pro and our Live Streaming don’t need to submit anything additional for SoundExchange reporting, saving you time.

The bundle includes Composer Pro and Streaming.  Buy both and save with our special discount, for a limited time.  Already have one?  Why not add the other?

Resolve to make SX reporting easier in 2010!  And with our SoundExchange Bundle, you’ll save, too.

Contact Joe Orlando, Marketing and Sales Manager, at jorlando@publicinteractive.com or 888-729-8809 and ask about the SoundExchange Bundle.

Composer Pro Launched!

Existing Public Interactive Composer clients were all upgraded to Composer Pro recently! What is Pro? It’s the same Composer Program Guide and Playlist tools (with a new look), plus the new SoundExchange Dashboard. The Dashboard allows you to manage your contact and stream information with us for SX reporting, upload streaming log files (if your streams are not hosted with us), specify your quarterly reporting periods and access completed reports that we generate and submit to SX on your behalf.

For nonclients, we’re also working on a simple slimmed down version of Composer, called Composer Basic. Composer Basic is in beta testing with a handful of stations. What is Basic? With basic, you can enter your Program schedule, so we know what syndicated programming you stream, plus the new SoundExchange Dashboard. The Dashboard allows you to manage your contact and stream information for SX reporting, upload playlist and streaming log files, specify your quarterly reporting periods and access completed reports that we generate and submit to SX on your behalf. We expect to launch in a few weeks, we’ll keep you posted.

In October 2009,  stations that used Quick Pledge™ to build their pledge pages, collect funds online and monitor their online pledge activity raised $5 million online during their fall drive.

That nets out to 48,000 donor transactions at an average pledge of $104.

Contact us to find out how your station can quickly build, edit and manage your pledge presence with Quick Pledge.

We’ll be at the ERPM fall meeting from October 27 - 29, 2009 in Charlotte, North Carolina. Look for Joe Orlando, Marketing and Sales Manager, or contact him at jorlando@publicinteractive.com or 888-729-8809 to set up a meeting.

We’ll also be at WSPR the following week, November 4-5, and Phil Johnson will present a session on SoundExchange reporting, more details to follow. Also be on the lookout for Joe Orlando, Marketing and Sales Manager, or contact him at jorlando@publicinteractive.com or 888-729-8809 to set up a meeting.

We look forward to seeing you.